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Return, Refund & Exchange

Return & Refund Policy

All items are non-returnable and non-refundable. We do not accept any returns and refund.

Exchange Policy

We only accept exchange for damaged product caused by shipping process. In order to make an exchange, damaged product must be reported within 24 hours from the date and time of product received. We will not entertain any reports made after 24 hours upon receiving of product. We will arrange to re-send the same product in the same form of shipping method originally used for purchase without extra delivery charge. The damaged product must be returned to us in exchange for the replaced product. Shipping charges for the returned product will be paid by us.

To report damaged product

Contact us at :-
Telephone : 03-80630599

Email: customerservice@istoreisend.com

Important notice

If your delivery is rejected / returned due to incorrect delivery address, you will be contacted. However, second delivery charges will be bond by the purchaser or you can choose to pick it up.